MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

1. Support and ensure smooth day-to-day sales operation processes from quote to revenue recognition

2. Consolidate resources from all functional groups to support business needs

3. Effective communicator and highly collaborative personality

Commercial Operations is responsible to support the MiRXES business team to achieve financial objectives and commercial milestones. The department includes four major business units (Precision Oncology, Infectious Disease, Life Science and Early Cancer) with support from Customer Care Team. The proposed hire will report to the Manager of Customer Care as the Customer Care Specialist. This role will be responsible of setting up an efficient quote to revenue recognition process. This role will need to be a strong internal communicator to assemble resources to support business.

Roles & Responsbilities

Develop and sharpen sales operation process

• Setup clear SOP for processing quote to revenue for MiRXES Products
• Integrate SOP with existing ERP and CRM systems
• Clear roles and responsibilities for each stakeholder to be established to ensure effective order processing and delivery within expected lead time
• Map out order processing, sample handling, logistics and customer services for M Diagnostics samples request. Collaborative efforts with M Diagnostics
• SOP and workflow for direct and indirect customers across various regions
• Ensure that SOP and workflow are within compliance and applicable to local practice
• First response team to all phone and email enquiries. Attend to and/or direct enquiries to corresponding sales representative and stakeholders to ensure optimal customer experience
• Establish customer feedback channel, record and direct information to relevant stakeholders
• Advise product marketing team on pricing upload across ERP and CRM platforms
• Account creation and/or revision process – Credit limit, payment and shipping terms. Collaborative efforts across business and finance team.

Consolidate resources from all functional groups to support business needs

• Work closely product marketing to launch new products and/or services
• Flag out gap in sales operation procedure and pull in functional groups for process improvement
• Advisory role to business teams to establish new business partners and business plan in Asia market. Identify potential operational challenges and provide recommendations

Mentorship and Sales effectiveness

• Setup and mentoring of sales operation team
• Identify areas and work together with stakeholders to sharpen operational processes

Other collaborative roles

• Support sales and marketing initiative with alignment with functional groups
• Collaborative role to advise and support business and product marketing teams to ensure smooth commercial operation
• Active communication with finance and supply chain to achieve operational effectiveness

Requirements

• Degree/diploma in life sciences, medicine, Business/Admin or related field. Experience in customer service is required
• Preferably with at least 5 years of relevant work experience
• Knowledge is ERP, CRM and order processing workflow is required
• Must be prepared to work in a start-up environment. Results oriented, with a high level of integrity and dependability with a strong sense of urgency.
• Good verbal communication, interpersonal and team skills.
• Effective at driving cross-team collaboration and building consensus

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

MiRXES maintains both a direct sales team and an indirect sales network through our partnerships with dealers and distributors globally. Each distributor is an essential partner that uses their unique talents to help MiRXES access new customers and markets where we need a larger presence. 

The Distributor Channel Senior Manager will be a major component of our sales team and reports to the Senior Director of Sales

Roles & Responsibilities

• Achieving assigned targets for profitable sales and strategic objectives
• Establishing productive relationships with key personnel in distributor partner companies
• Leading a joint planning process resulting in mutual performance objectives, financial targets and critical milestones
• Coordinating involvement MiRXES personnel, including sales, marketing, service and management to meet distributor performance goals and expectations
• Developing new distributor relationships and onboard new distributors as needed.
• Leveraging the distributor relationships to gather market data from their territories
• Ensuring compliance with distributor agreements and, if necessary, implement corrective action plans when faced with underperforming territories and terminate the dealer relationship if performance doesn’t improve

Desired Qualifications and Skills

• Bilingual, English and one of: Mandarin Chinese, Japanese or Spanish
• You are driven to win ethically by providing the best solutions for our customers and distributors
• You have 3+ years experience with writing distributor agreements/contracts.
• You have 5+ years of sales management experience
• You can demonstrate a deep understanding of opportunity pipeline management and distributor management. References at distributor companies paired with a previous manager are appreciated.
• You are able to travel 50% to meet and work directly with distributors in Asia.

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

This department looks after MiRXES Business Development and Strategic Partnerships:

• Business development
  • Expansion of MiRXES’ business in local and overseas markets
  • Market intelligence
• Strategic Partnerships
  • Identify, manage and engage strategic partners across government, industry, research and clinical institutions

This role reports to Senior Manager, BD and Partnership.

Roles & Responsibilities

New market and business development

• Conduct competitive intelligence landscaping analysis and define MIRXES products and services’ value proposition to local and regional markets
• Assist in the health economics analysis for local and regional markets
• Lead / support company marketing activities and events locally and regionally
• Prepare relevant marketing materials
• Support business development activities with Pharmaceutical and Biotech companies globally

Business development and partnership management – Research and Clinical Institutions

• Manage and further MIRXES partnership with local and regional research and clinical institutions (e.g. NUHS, NHG, SingHealth, NUS and Duke-NUS);
• Keep abreast of latest research and clinical initiatives by key local and regional research and clinical institutions. Propose and lead business development efforts in the adoption of MIRXES technology and products for research and clinical use under such initiatives;
• Lead / support the project management and administrative aspects of collaboration with research and clinical institutions

Government relations

• Manage and further MIRXES’s partnership with government agencies including but not limited to A*STAR, ESG and NRF.
• Manage the tracking, reporting and closing (non-technical aspects) of existing grants with A*STAR and ESG
• Keep abreast of new public initiatives and lead new grant application by positioning MIRXES as Singapore’ homegrown and Asia’s leading molecular diagnostic innovator and service provider

Special Projects

• Lead / support special projects as necessary

Desired Qualifications and Skills

• Bachelor’s Degree in Life Sciences (Molecular Biology, Biochemistry or similar disciplines
• At least 5 years working experience in health and/or biomedical industry
• Demonstrated knowledge of Singapore’s Medtech ecosystem (includes industry, R&D, manufacturing and regulatory)
• Experience in regional business development is preferred
• Experience in or with public sector is preferred
•  

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

The Senior Program Manager, Commercial Team will report to the VP, Strategy & Growth Operations and will be key in leading projects related to company infrastructure including CRM improvements, ERP upgrades and implementation of PLM frameworks. This role will act as the first of its kind in the company and depending on the inclination of the candidate, may eventually lead a PMO.

Roles & Responsibilities

• Lead all key activities and deliverables of a PMO including: project charters, project plans, risk and issue tracking tools, scope change tool, weekly status reports, governance framework, weekly reporting tool for time tracking, budget and expense tracking, PMO transition plan
• Lead activities around change management including: change strategy, change impact stakeholder summary, change impact assessment, change network approach, business role to process map, user role to business role map, role description, change network education material, engagement strategy, communication strategy, communications and engagement plan, communications and engagement material, training and performance support strategy, training and performance support plan, training design, training materials, training delivery, training and performance support evaluation approach, business simulation, change measurement instrument and change measurement results report
• Lead activities around process and system including: business process documentation, requirements traceability matrix, fit/gap analysis, design, functional/technical specifications, testing cycles, defect review, performance testing (if required), cutover (if required) and hypercare
• Lead data management activities including: data identification, data design specifications, manual data creation, data migration/production cutover, training of data stewards

Desired Qualifications and Skills

• 6+ years of experience as a project manager with demonstration of progressively broader responsibility.
• Experience leading organization-wide projects is preferred. Software project management is not sufficient for this role. This role is company-wide and your broad understanding of how business functions fit together will be necessary for your success.
• Demonstrated ability to multitask and manage your time across multiple projects at one time is necessary.
• Certification in a project management methodology is required.
• Fluency in English is required, Mandarin and Japanese are useful, but not mandatory
• Flexibility and ability to handle fast-moving, “VUCA-like” situations and create an ordered environment is required
• Conflict resolution skills are essential as change management is a critical part of any project

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

1. Support and ensure smooth day-to-day sales operation processes from quote to revenue recognition

2. Consolidate resources from all functional groups to support business needs

3. Effective communicator and highly collaborative personality

Commercial Operations is responsible to support the MiRXES business team to achieve financial objectives and commercial milestones. The department includes four major business units (Precision Oncology, Infectious Disease, Life Science and Early Cancer) with support from Customer Care Team. The proposed hire will report to the Manager of Customer Care as the Customer Care Specialist. This role will be responsible of setting up an efficient quote to revenue recognition process. This role will need to be a strong internal communicator to assemble resources to support business.

Roles & Responsbility

• Support and ensure smooth day-to-day sales operation processes from quote to revenue recognition
• Processing quote to revenue for MiRXES Products and Services
• Operating between existing ERP and CRM systems and actively improving the processes
• Keep customers/distributor informed of the ETD and status of Products and Services
• Act as the point of contact across frontline sales, product management, support, finance, logistics and warehouse
• Ensure that order processing SOP and workflow are within compliance and applicable to local practice
• First response team to all phone and email enquiries. Attend to and/or direct enquiries to corresponding sales representative and stakeholders to ensure optimal customer experience
• Establish customer feedback channel, record and direct information to relevant stakeholders
• Advise product marketing team on pricing upload across ERP and CRM platforms
• Account creation and/or revision process – Credit limit, payment and shipping terms. Collaborative efforts across business and finance team.

Consolidate resources from all functional groups to support business needs

• Work closely product marketing to launch new products and/or services such as pricing upload into CRM and ERP system
• Flag out gap in sales operation procedure and report to Customer Care Manager for process improvement
• Advisory role to business teams to establish new business partners and business plan in Asia market. Identify potential operational challenges and provide recommendations

Diversify knowledge and skills

• Setup up skill sets goal in supply chain such as warehouse and logistics
• Identify areas and work together with stakeholders to sharpen operational processes

Other collaborative roles

• Support sales and marketing initiative with alignment with functional groups
• Collaborative role to advise and support business and product marketing teams to ensure smooth commercial operation
• Active communication with finance and supply chain to achieve operational effectiveness

Requirement

• Degree/diploma in life sciences, medicine, Business/Admin or related field. Experience in customer service is required
• Preferably with at least 2 years of relevant work experience
• Knowledge is ERP, CRM and order processing workflow is required
• Must be prepared to work in a start-up environment. Results oriented, with a high level of integrity and dependability with a strong sense of urgency.
• Good verbal communication, interpersonal and team skills.
• Effective at driving cross-team collaboration and building consensus

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Commercial Operations is responsible for the company’s overall operational revenue and customer-facing activities. The department includes four major business units (Precision Oncology, Infectious Disease, Life Science and Early Cancer) with support from Customer Care Team. The proposed hire will report to the VP of Commercial as the Associate Director, Head of Biopharma & Lifescience (BLB). This role will be responsible for the financial objectives and commercial milestones for biopharma & lifescience offerings with focus on collaborative projects and services across the globe. This role will co-develop and execute biopharma & lifescience business plan to ensure MiRXES branding awareness in key research groups. This role is a strong internal communicator to assemble resources to support business.

1 Pre-sales responsibility to advocate MiRXES products, services and application

2 Post-sales technical support for direct customers and business partners

3 Customer success mindset

Commercial Operations is responsible for the company’s overall operational revenue and customer-facing activities. The department includes four major business units (Precision Oncology, Infectious Disease, Life Science and Early Cancer) with support from Customer Care Team. The proposed hire will report to the Associate Director, Head of Biopharma & Lifescience (BLB) as the Sales Application Scientist. This role will be responsible for pre and post sales of MiRXES products, services and applications to direct and business partners. This role needs to have a customer success mindset which will support business growth. The candidate is a strong internal communicator to assemble resources to support customer.

Roles & Responsibility

• Pre-sales responsibility to advocate MiRXES products, services and application
• Prepare and presents in seminars to wide array of audiences
• Work closely with researchers and customers to develop project plans,
• experiments, validation plans and project scope around MiRXES products and services.
• Performs product demonstrations or Proof of Concepts (POC) experiments at customer or company sites
• Support with business team in technical and applications assistance in response to customer inquiries
• Represents MiRXES at trade shows and vendor shows to present MiRXES products and gather information
• Coordinate with Market Access, Medical Affairs, R&D Service, Product and Sales team to support potential Research Collaborative Agreement and/or Early Access Projects
• To support business team in pre-sales enquiries via email, on-sites or telephone communication
• Generate and direct opportunities related to the MiRXES solution to business team

Post-sales technical support for direct customers and business partners

• Run through installation check list. Coordinate with customer and execute on the installation plan
• Provides troubleshooting support to customers in field, or by phone/email. Resolves and/or escalates customer issues and complaints
• Proactive follow-up support to Key Customers. Preparation & Delivery of User Meetings
• Support data analysis and explanation for RUO services
• Coordinates cross-functional engagements for significant situations that require unique and/or urgent response from internal colleagues, channel partners and customer facing team members

Customer success mindset

• To develop and maintain healthy customer relationship. Build trust and transparency
• Evaluates and analyse customers’ needs. Build project scope around MiRXES product and services
• Promotes customer loyalty through technical assistance

Other collaborative roles

• Support campaigns with alignment with functional groups, marcom teams and business partners
• Assist market access and product marketing teams in anchoring key research consortium as advocator for marketing activities and early access. Expand the user base of MiRXES solution
• Supports sales and marketing aligned initiatives such as early access programmes and campaigns

Skills and Qualifications

• Bachelor’s, Master’s and/or PhD degree in the field of life sciences, medicine, pharmacy or business
• More than 3 years of proven hands-on experience in the genomics, molecular biology, or molecular diagnostic arenas. Deep knowledge of PCR technology is a must
• Excellent written and oral communication skills with varied personalities, including different levels within and outside of the organization
• Up to 30% travel, domestic and international

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

With our expanding global reach and market expansion, we are currently looking for a detailed and passionate individual to take on the challenge of a Sales (Account Manager), providing end to end support for our customers.

You may take a look at our full range of solutions that we provide to our customers here – https://mirxes.com/solutions/

Roles & Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts and customer stakeholders
• Clearly communicate and report sales progress
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics
• Prepare reports on account status
• Work together with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Desired Skills & Qualifications

• Customer oriented person with easy-going personality, able to always maintain high level of professionalism and highest standard of customer service
• Excellent presentation skills and ability to connect with people
• Result oriented and good project management skills
• Degree in the field of life/biological/medical sciences, and ideally possess sales/business

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

MiRXES continues to grow at a remarkable pace and our customers are eager to bring on more of our products and services. What was originally a corporate function spread across several roles now needs to be integrated into a single functional group.

The Senior Customer Service Representative will be the foundation of this new customer service team, taking over responsibilities from the sales team and the finance team. This role reports to the Head of Sales.

Roles & Responsibilities

• Working closely with the Sales team to deliver accurate and timely quotations for our products and services.
• Helps Sales to work with R&D to develop research packages for our customers. You don’t need a scientific background, but you will need good planning skills. Make sure that the proposals comply with all company policies
• Entering orders manually or converting quotes into orders in our ERP, SAP B1.
• Reaching out to our Manufacturing and Supply Chain team to confirm inventory availability and time to shipment, keeping everyone on schedule to deliver the best customer experience.
• Communicating with our distributors to help with customs clearance where our global customers do their research

Desired Skills & Qualifications

• Bilingual, English and Mandarin/Simplified Chinese
• You are driven to win ethically by providing the best solutions for our customers and distributors
• You have 5+ years of experience in customer service and order entry using SAP. Additional experience in sales support/quoting is helpful.
• Strong organizational and communication skills explained and demonstrated during the interview process.
• A strong preference for being both detail-oriented and accurate while maintaining a sense of urgency and persistence in moving orders forward.
• Flexibility and comfort working in a fast-paced, unstructured start-up environment. Your ideas and business philosophies will help drive the transformation into a fast-paced, structured

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

MiRXES continues to grow at a remarkable pace and our customers are eager to bring on more of our products and services. What was originally a corporate function spread across several roles now needs to be integrated into a single functional group.

The Senior Customer Service Representative will be the foundation of this new customer service team, taking over responsibilities from the sales team and the finance team. This role reports to the Associate Director, Head of GASTROClear.

Roles & Responsibilities

• Responsible for inbound calls from customers, interface with vendors, distributors, and business partners to handle a variety of customer service functions.
• Be the point of contact for sales inquiries, orders status and customer feedback.
• Active communication with nurse to ensure that the clinics or testing centres are well equipped with the test request form and shipping boxes
• Troubleshooting logistics and payment issues that may arise from M Diagnostics, Finance and Customer
• Reaching out to our M Diagnostics to ensure that tests are reported back to physician in time to deliver the best customer experience.
• Working closely with the Sales team to deliver accurate and timely quotations for our products and services.
• Support to sales and marketing team in development of marketing collaterals, coordinating of sales events and activities.
• Administrative support to preparation of reports and presentations.
• Help with building management matters.

Desired Skills & Qualifications

• Bilingual, English and Mandarin/Simplified Chinese
• You are driven to win ethically by providing the best solutions for our customers and distributors
• You have 5+ years of experience in customer service and order entry using SAP. Additional experience in sales support/quoting is helpful.
• Strong organizational and communication skills explained and demonstrated during the interview process.
• A strong preference for being both detail-oriented and accurate while maintaining a sense of urgency and persistence in moving orders forward.
• Flexibility and comfort working in a fast-paced, unstructured start-up environment. Your ideas and business philosophies will help drive the transformation into a fast-paced, structured environment.

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

MiRXES continues to grow at a remarkable pace and our customers are eager to bring on more of our products and services. What was originally a corporate function spread across several roles now needs to be integrated into a single functional group.

The Head of Sales – Western US representative will drive adoption of the proprietary MiRXES Id3eal qRT-PCR technology for miRNA biomarker profiling through dedicated product sales and CMO services offerings. Targeting Academic and BioPharma accounts in your region, you’ll identify, engage and nurture lasting relationships with leaders in translational medicine and diagnostics research while building a strong sales funnel. Reporting to the Vice President, Strategy & Growth Operations, this role represents an opportunity to join a dynamic, well-funded company with a solid technology platform that is focused on changing how clinical researchers measure, diagnose and treat disease.

Roles & Responsibilities

• Creates and manages a territory specific business plan to meet or exceed sales goals
• Leads a consultative approach to customer interactions that demonstrates technical, market and competitive knowledge, identifies customer challenges, and positions appropriate solutions designed to win business
• Develops a strong product and services pipeline with accurate forecasting and timely funnel management
• Supports distribution sales partners to drive product adoption

Desired Skills & Qualifications

• 3-5 years of sales experience in a life sciences or molecular diagnostics.
• Familiarity with translational medicine, drug discovery and/or molecular diagnostics customer segments is desirable.
• BS in a scientific discipline such as Molecular Biology, Biochemistry, Biotechnology or a similar. MS or PhD is desirable
• Knowledge of routine molecular biology techniques such as nucleic acid extraction, qRT-PCR and NGS
• Previous experience with a CRM system, including sales forecasting, pipeline management and sales tracking
• Ability to travel, up to 50% (post COVID-19 pandemic crisis)
•  Preferred to be based in California near San Francisco or San Diego area

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

MiRXES continues to grow at a remarkable pace and our customers are eager to bring on more of our products and services. What was originally a corporate function spread across several roles now needs to be integrated into a single functional group.

In the role of Field Applications Scientist, the successful candidate will be a key member of the expanding MiRXES US team. We’re looking for an engaging and outgoing individual with scientific depth and curiosity that will help drive adoption of our products and develop successful and productive relationships with our customers, collaborators and partners. Reporting into the Head of Business Development for the US, this individual will become the technical expert for our expanding portfolio and support our products throughout the sales process. As MiRXES evolves and expands so will this role’s responsibilities; particularly as we enter the molecular testing market in the US. If this sounds like a great fit for your skills set and an interesting career growth opportunity, we want to hear from you!

Roles & Responsibilities

• Provide pre- and post-sale technical support to customers for MiRXES products via virtual or on-site visits.
• Support distributor engagement through trainings and technical support
• Deliver engaging & capable technical presentations to support new product launches and portfolio growth either through virtual platforms or in-person.
• Support sales engagement initiatives through field travel, trade show attendance and product demonstrations.
• Writing, reviewing, or editing of technical, training, or educational materials such as white papers, brochures, protocols, websites, or presentations.
• Interface with our Singapore-based technical team to develop and implement customer driven solutions

Desired Skills & Qualifications

• 3-5 years of sales experience in a life sciences or molecular diagnostics.
• Familiarity with translational medicine, drug discovery and/or molecular diagnostics customer segments is desirable.
• BS in a scientific discipline such as Molecular Biology, Biochemistry, Biotechnology or a similar. MS or PhD is desirable
• Knowledge of routine molecular biology techniques such as nucleic acid extraction, qRT-PCR and NGS
• Previous experience with a CRM system, including sales forecasting, pipeline management and sales tracking
• Ability to travel, up to 50% (post COVID-19 pandemic crisis)
•  Preferred to be based in California near San Francisco or San Diego area

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

MiRXES continues to grow at a remarkable pace and our customers are eager to bring on more of our products and services. What was originally a corporate function spread across several roles now needs to be integrated into a single functional group.

Commercial Operations is responsible for the company’s overall operational revenue and customer-facing activities. The department includes four major business units (Precision Oncology, Infectious Disease, Life Science and Early Cancer) with support from Customer Care Team. The proposed hire will report to the Associate Director, Head of Precision as the Precision Oncology Sales Advisor. This role will be responsible for the financial objectives and commercial milestones for Precision Oncology Business in Singapore. This role will execute Singapore Precision Oncology business plan to ensure the adoption of MiRXES Precision Oncology Molecular Services. This role is a strong internal communicator to assemble resources to support the business.

Roles & Responsibilities

Account and KOL Management

• Housekeep of accounts and contacts into CRM
• Work closely with key healthcare institutes, private and public cancer centers accounts to drive market reach and oncology test adoption.
• Manage of activities (10 per week), leads, opportunities, pipeline and forecast (monthly) via CRM
• Close sales process from quote, evaluation, tender, purchase, delivery and invoicing. Act as point person to string functional groups (orderings, manufacturing, logistics, finance, support) together to ensure optimal customer experience
• Activate product marketing, market access and medical affairs to better engage key physicians to utilize MiRXES Precision Oncology test solutions. Direct physicians to Medical Affairs for post testing report analysis and interpretation.
• Call for account centric functional group meeting to bring resources to the customers
• Report monthly sales forecast/budget

Market trend and development

• Work closely with Market Access and Product Marketing to improve product positioning to real time market needs.
• Gather and sharing of ground market information – Product market share, new technologies, competitor pricing and activities
• Identify potential new technologies and products. Share and alert product marketing team to explore OEM and distribution opportunities that may grow MiRXES Precision Oncology business
• Establish new business partners and co-develop business plan in Singapore market. Align and incorporate functional consideration into plan – Marketing, ordering, logistics, finance, regulatory and legal

Sales effectiveness

• Identify areas and work together with stakeholders to sharpen sales processes

Other collaborative roles

• Support marketing campaigns with alignment with functional groups, marcom teams and business partners
• Assist market access and product marketing teams in anchoring key physicians as advocator for marketing activities and early access. Expand the user base of MiRXES Precision Oncology solution.
• Supports sales and marketing aligned initiatives such as early access programmes, CME and campaigns.
• Any other tasks as assigned.

Desired Skills & Qualification

• Bachelor’s or Master’s degree in the field of life sciences, medicine, pharmacy or business
• More than 2 years of proven hands-on experience in customer facing sales and business development in the genomics, molecular biology, or molecular diagnostic arenas. Knowledge of the Companion Diagnostic testing Market is a plus.
• Knowledge of /familiarity with oncology testing such as IHC, FISH, qPCR, NGS and/or other in vitro diagnostic tests
• Excellent written and oral communication skills with varied personalities, including different levels within and outside of the organization
• Effective at driving cross-team collaboration and building consensus

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

With our expanding global reach and market expansion, we are currently looking for a driven and passionate individual to take on the challenge of a Product Manager, owning the entire product life cycle within our Oncology business unit.

Roles & Responsibilities

• Be the champion of the products responsible: miRNA based oncology tests/kits.
• Responsible for product planning and launch, including product lifecycle management, gathering and prioritizing product and customer requirements, defining product vision, working closely with R&D team to develop winning products, work closely with manufacturing team in ensuring product transfer from R&D team and with sales and marketing team in successful launch of products within timeline.
• Responsible for product marketing, including product core positioning and message, marketing content generation and refinement. Work closely with sales, marketing and support teams to ensure customer and revenue satisfaction goals are met.
• Be the subject matter expert of products responsible and competition.
• Develop product pricing strategy to both direct customers and distribution partners.
• Propose overall budget for product and deliver monthly usage forecast.
• Develop sales tools and collaterals and ensure publicity of the products responsible.
• Provide training to sales force to ensure competency of sales persons.

Desired Skills & Qualifications

• Minimum 3 years’ experience as product manager or equivalent, with track record of successful product defining and launching.
• Demonstrated ability to work with tight timelines.
• Degree in the field of life/biological/medical sciences. Post graduate is preferred.
• Excellent communication and presentation skills, and ability to connect with people.
• Proven ability to influence cross-functional team
• Result oriented and good project management skills

Should you be interested to apply for this position, please send your resume to jobs@mirxes.com