- Terms of sale
- General Terms: Following are the terms and conditions of sale (the “Terms) offered by MiRXES Pte. Ltd. (the “Seller”) to the purchaser of products or service offered by the Seller (the “Buyer”).
- Supplementary Terms: Additional terms such as terms within research collaboration agreements, software licenses, equipment warranty or service or other written agreements signed between the Seller and Buyer shall be referred to as Supplementary Terms. In the event of any conflict between the terms, the following priority shall be accorded to the conflicting clauses: (a) the quotation; (b) any applicable Supplementary Terms; and (c) the Terms provided herein.
- Effective Date: The Terms are deemed to be in Effect upon the issuance of a written confirmation by the Seller in response to an order issued by the Buyer.
- Price, Ordering and Payment
- Validity: All prices published by Seller or quoted by Seller’s representatives may be changed at any time without notice. All prices quoted by Seller or Seller’s representatives are valid for thirty (30) days, unless otherwise stated in writing.
- Taxes and Fees: Unless otherwise stated, the prices exclude any taxes or duties payable for the sale, delivery or use of any products, which shall be paid for by the Buyer.
- Orders: The Buyer shall issue a Purchase Order or other forms of written order confirmation to the Seller. The order is deemed to be accepted upon the issuance of a written confirmation by the Seller in response to said order.
- Cancellations or Changes: Once confirmed, the Buyer may not cancel or change the order save with the prior written consent of the Seller. The Seller reserves the right to invoice the Buyer for the cost incurred prior to the cancellation, or additional charges resultant from the changes, the payment of which shall be governed by the Terms herein.
- Payment: The Seller shall invoice the Buyer pursuant to the price and payment terms provided in the applicable quotation
- Late Payment: Upon non-payment of any past-due invoice issued by the Seller, the Seller reserves the right to discontinue the supply of products or services to the Buyer until the balance is paid in full. The Seller shall also be entitled, without limiting any other rights it may have, to charge interest on the outstanding amount at the rate of 1.5 percent (1.5%) per month from the due date until the outstanding amount is paid in full.
- Delivery
- Delivery: Unless otherwise agreed, the applicable shipping terms shall be EX-Works (EWX) Incoterms. Shipping dates are approximate only and the Seller shall not be liable for any loss or damages resulting from delays in delivery.
- Returns: Buyer shall inspect the Product upon receipt and provide written notice to Seller within fourteen (14) days of delivery specifying any shortages or alleged damage, the absence of which shall be deemed as acceptance by Buyer that the Product have been delivered in accordance with the relevant order and as being free from any amage (prevailing product warranty would still be applicable). Seller shall not be obligated to accept any Product that are returned which are neither damaged nor defective or any product damage caused by failure of the Buyer or the carrier to handle or store the product using reasonable care or as otherwise indicated on the product label, instruction for use or other forms of written instructions from the Seller.
- Title and Risk of Loss
- Notwithstanding the trade terms indicated above and subject to Seller’s right to stop delivery of Products in transit, title to and risk of loss of the Products will pass to Buyer upon delivery of possession of the Products by Seller to the carrier; provided, however, that title to any software incorporated within or forming a part of the Products shall at all times remain with Seller or the licensor(s) thereof, as the case may be.
- Warranty
- Seller warrants that the Products will operate or perform substantially in conformance with Seller’s published specifications and be free from defects in material and workmanship, when subjected to normal, proper and intended storage and usage by properly trained personnel, for the duration of the manufacturer’s warranty period set forth in the product documentation, published specifications or package inserts. If a manufacturer’s warranty period is not specified, the warranty period shall be one (1) year from the date of shipment to Buyer for equipment, and the earlier of any stated expiry dates or ninety (90) days for all other products (the “Warranty Period”).
- Exclusions: The foregoing warranties do not apply to the extent a non-conformance is due to (i) abuse, misuse, neglect, negligence, accident, improper storage; (ii) use contrary to the product label, instructions for use or any other forms of written instructions from the Seller; (iii) improper handling, installation, maintenance, or repair (other than if performed by Seller’s personnel), (vi) unauthorized alterations, (v) Force Majeure Events, or (vi) use with a third party’s goods (unless expressly stated in writing by the Seller such third party’s goods is suitable for use with the Product).
- Restrictions on Use or Sale
- Use or sale of In Vitro Diagnostic (IVD) products and medical devices: The Buyer agrees to: (i) only use the product in accordance with the products’ intended use, documentations and specifications and not to, nor authorize any third party to, use the product for any other purpose; (ii) to use the product in accordance to all applicable legal and ethical guidelines, laws and regulations governing such products; (iii) to store, handle or ship the product only in accordance to the conditions provided in the product label, instructions for use or any other forms of written instructions from the Seller; and (iv) to only use or sell the product in the territory specified in the purchase order or any prevailing agreement(s) with the Seller, except where otherwise permitted in writing by the Seller. The Buyer shall be responsible for obtaining all necessary approvals and licenses necessary for the use of the product or services and for maintaining records of the end users necessary for effective communication of product updates, adverse events or product recalls. The Buyer shall inform Seller of any suspected or actual breach of this section, adverse events, non-compliance or of any of the product promptly, but no later than seven (7) days following knowledge of the applicable incident.
- Intellectual Property
- Ownership: The ownership of all intellectual property rights in relation to the Seller’s product and services, including all modifications, improvements, or new versions shall remain the sole and exclusive property of the Seller. The Seller shall grant the Buyer a limited, non-transferable right to use the intellectual property only for the use of the quantity of products purchased from the Seller for the intended use of the product.
- Notwithstanding the foregoing and any applicable Supplementary Terms, the Buyer shall own all rights, interest and title to any intellectual property including data and results generated by the Buyer with the use of Seller’s product, or by the performance of the services by the Seller as commissioned by the Buyer under these Terms. Upon Buyer’s request, and at Buyer’s cost, Seller will provide any assistance as may be reasonably required for the Buyer to apply for, maintain and enforce such intellectual property rights.
- Limitation of Liability
- To the maximum extent permitted by law, the Seller shall not be liable for any indirect, special, incidental, punitive, multiple or consequential damages (including without limitation damages for loss of use of facilities or equipment, revenue, data, profits or goodwill) that might be incurred or that may arise from Seller’s products and services.
- Clause 8.1 notwithstanding, the Seller’s maximum aggregate liability arising out of or in connection with the Seller’s product or services, is limited to the total amount paid by the Buyer for the specific product purchased that gave rise to the liability.
- The Seller shall not be liable for any losses, damages, cost and liabilities arising out of or caused by the Buyer’s (i) breach of the Terms; (ii) inaccurate or unauthorised representation or warranty; (iii) failure to conform to local laws and regulations; and (iv) wilful act or conduct, or any negligent act or omission, or any other wrongful act or omission.
- Miscellaneous
- Confidentiality: The Parties agree to keep confidential any non-public technical information (including but not limited to any protocol, assay design, oligonucleotide sequences or performance data), software algorithms or commercial information (including but not limited to market, customer or pricing information) received from the Seller in the process of discussions, negotiations or other communications in relation to the product and services.
- Personal Data Protection: The Parties shall comply with any applicable personal data protection legislations and guidelines with regards to any and all personal data collected and/or held in connection with the use of the products or services.
- The Buyer shall undertake that (i) it would have, prior to disclosing such personal data to the Seller, obtained the appropriate informed consent from the individuals whose personal data are being disclosed; (ii) any personal data disclosed by it are accurate and complete; (iii) it shall give Seller notice writing as soon as reasonably practicable should it be aware that any such personal data has been updated and/or changed after such disclosure; and (iv) it shall give the Seller notice in writing as soon as reasonably practicable should it be aware that any individual has withdrawn such consent as set out in 9.3(i).
- Retention of samples: Unless otherwise agreed by the Seller, all samples shall be destroyed after ninety (90) days after the delivery of the data to the Buyer.
- Export Control: This Agreement is made subject to any restrictions concerning the export of products or technical information from Singapore or any other applicable countries that may be imposed on the Parties from time to time. Each Party agrees that it will not export, directly or indirectly, any technical information acquired from the other Party under this Agreement or any products using such technical information to a location or in a manner that at the time of export requires an export license or other governmental approval, without first obtaining the written consent to do so from the appropriate agency or other governmental entity in accordance with applicable law.
- Force Majeure: The Seller shall not be responsible for any failure or delay in performing any of the Seller’s obligations, if delayed, hindered, interfered with or prevented by floods, riots, fires, strikes, freight embargoes, act of God, acts of war or hostilities of any nature, change of laws or regulations of government of either party or any similar cause beyond the reasonable control of the party affected (“Force Majeure Event”) provided that the Seller shall give prompt notice of the nature of the Force Majeure Event to Buyer.
- Governing Law: The rights and obligations by the Parties hereunder shall be governed by, and construed in accordance with, the laws of the Republic of Singapore.
GENERAL TERMS AND CONDITIONS OF SALE FOR SEQUENCING SERVICES
- Terms of sale1.1. General Terms: Following are the terms and conditions for pre-departure testing (the “Terms”) offered by MiRXES Pte. Ltd. (the “Provider”) to the purchaser of Sequencing Services (the “Buyer”).
1.2. Sequencing Services: For the purpose of this term and conditions of sale, Sequencing Services shall mean the services offered by the Provider to the Buyer as governed under the Terms herein and shall be further detailed in the relevant quotation, ordering webpage or as otherwise communicated in writing by the Provider to the Buyer.
1.3. Unless otherwise specified in writing, the Provider shall be deemed to have completed the Sequencing Services for an order by the Buyer upon its delivery of the applicable deliverables. The Buyer shall inform the Provider within seven (7) days of any issues with the deliverables, failing which the Provider shall have no obligations to perform any further services for the same order.
1.4. Upon the delivery of the applicable deliverables to the Buyer, the Provider shall not be obligated to retain any samples or data provided by the Buyer for longer than one (1) month (the “Retention Period”). In the event that the Buyer desired storage of the sample or data for a longer period, it shall notify the Provider in writing at least seven (7) days prior to the end of the Retention Period and the parties shall negotiate the relevant fees and terms for such storage.
1.5. Research Use Only: Unless otherwise indicated, the Sequencing Services are intended for research only and is not to be used for any other purpose, including without limitation diagnostic or clinical purposes or other unauthorised commercial uses.
1.6. Effective Date: The Terms are deemed to be in effect upon the Buyer’s acceptance of the contract as evidenced by issuance of a purchase order, signing of a quotation issued by the Provider or other form of acceptance in writing as agreed between the Parties and will cease upon completion of the Services as evidenced by the issuance of a report to the Buyer.
1.7. Amendments: The Provider may, from time to time and at its sole discretion, amend the Terms and such amendments shall be deemed to be effective from the effective date indicated on the amended Terms or the date the amended Terms are made available on the relevant quotation or on the relevant website (https://mirxes.com/sequencing-terms/), whichever earlier.
1.8. Supplementary Terms and Conditions: Additional terms such as terms within service agreements, research collaboration agreements, software licenses, equipment warranty or service or other written agreements signed between the Provider and Buyer shall be referred to as Supplementary Terms. In the event of any conflict between the terms, unless specifically indicated within the Supplementary Terms, the following priority shall be accorded to the conflicting clauses: (a) the quotation; (b) any applicable Supplementary Terms; and (c) the Terms provided herein.
- Price, Ordering and Payment
2.1. Validity: Subject to the term of any valid quotations issued by the Provider or prior written agreements between the Buyer and Provider, the Provider reserves the right, at its sole discretion, to revise the prices or type of Sequencing Services provided.2.2. Taxes and Fees: Unless otherwise stated, the prices exclude any taxes or duties payable for the sale, delivery or use of any Sequencing Services, which shall be paid for by the Buyer.2.3. Cancellations or Changes: In the event of changes or cancellation of order(s), the Buyer shall, as soon as practicable, contact the Provider via the sales enquiry hotline or email. Any cancellation, changes or refunds shall be at the Provider’s sole discretion. For the avoidance of doubt, the Provider shall not be obligated to cancel any order once such order or instructions has been received from the Buyer. The Provider reserves the right to invoice the Buyer for the cost incurred up to the date of the cancellation, or additional charges resultant from the changes. The payment of which shall be governed by the Terms herein. For cancellations communicated after the processing of the Buyer’s sample(s) by the Provider, the Provider shall not be obligated to provide refunds.
2.4. Turnaround Times: The Provider shall notify the Buyer of the applicable turnaround times for the Sequencing Services. Provider reserves the right to revise the turnaround times for any Sequencing Services by providing notice in writing to the Buyer. The Provider shall not be responsible for delays resultant from incomplete or inaccurate information provided on the order form nor for delays caused by sample issues not caused by the Provider including but not limited to incorrectly collected or stored samples. The Provider’s stated turnaround times are dependent on current laboratory capacity, and delays may be experienced during periods of extreme demand.
2.5. Sample Quality Control: The Provider shall perform quality control testing of the Buyer’s samples upon receipt. Sequencing Services (with or without library preparation) shall be carried out for samples that pass Provider’s quality control criteria (which shall be provided separately to the Buyer). For samples that do not meet Provider’s quality control criteria, the Provider shall contact the Buyer on the matter. In the event that the Buyer wishes to proceed with the library preparation and sequencing of these samples at its own risk, the Provider shall not be responsible for the success of the library preparation or the quality of sequencing data obtained.
2.6. Payment: The Provider shall invoice the Buyer pursuant to the price and payment terms provided in the relevant quotation, ordering webpage or as otherwise communicated in writing by the Provider to the Buyer. Upon non-payment of any past-due invoice issued by the Provider, the Provider reserves the right to discontinue the supply of products or services to the Provider until the balance is paid in full. The Provider shall also be entitled, without limiting any other rights it may have, to charge interest on the outstanding amount at the rate of 1.5 percent (1.5%) per month from the due date until the outstanding amount is paid in full.
- Warranty
3.1 Subject to all the terms and conditions set out herein, the Provider warrants that the Sequencing Services will be completed in a professional, workmanlike manner, with a commercially reasonable degree of skill and care, and in compliance with applicable specifications, statutory and regulatory requirements.3.2 The Buyer warrants that all approvals and licenses necessary for the use of any samples, materials or information (including any clinical or personal data) provided by the Buyer to the Provider for the Sequencing Services have been obtained and that such use would be in compliance with all applicable national and local laws, regulations and guidelines, all applicable subject privacy laws and regulations, and all applicable environmental and ethical regulations and guidelines.3.3 Exclusions: The foregoing warranties do not apply to the extent a non-conformance is due to (i) abuse, misuse, neglect, negligence, accident, improper storage of samples by the Buyer prior to receipt of the samples by the Provider; (ii) provision of incorrect instructions or any mislabelling by the Buyer; or (iii) Force Majeure Events, or (vi) use with a third party’s goods or services (unless expressly stated in writing by the Provider such third party’s goods or services is suitable for use with the Sequencing Services).
- Intellectual Property
Ownership: The ownership of all intellectual property rights in relation to the Sequencing Services, including all modifications or improvements shall remain the Provider’s sole and exclusive property. Notwithstanding the above, the deliverables generated from the Sequencing Services, such as the sequencing data or analyses performed in accordance to the Buyer’s order, shall be owned by the Buyer unless otherwise agreed in writing. - Indemnity
The Buyer shall indemnify and hold the Provider harmless from and against all claims, demands, choses in action, judgments, suits, proceedings, liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties, legal costs (calculated on a full indemnity basis and including solicitor and client costs) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with:(a) the Buyer’s acts, defaults or omissions or any breach, performance, negligent performance or non-performance of this Agreement;(b) the breach of any representation or warranty that the Buyer make under this Agreement;
(c) the use of any information, samples or materials provided by the Buyer to the Provider for the Sequencing Services;
(d) the Buyer’s use of the data (or any other deliverables) generated from the Sequencing Services; and/or
(e) the enforcement of this Agreement.
- Exclusion of Liability, Disclaimers Against Warranties and Representations
6.1 Save for negligence resulting in personal injury or death, the Provider excludes and expressly disclaims all liability to the Buyer or any third party for any personal injury, death, damage or loss of any kind including direct or indirect, special or consequential damages, loss of income, revenue or profits, loss or damage to data, or damage to the Buyer’s device, software or any other property, even if the Provider had been advised of such injury, death, damage or loss, whether arising directly or indirectly in connection with:(a) the purchase of the Sequencing Services;
(b) the administration of the Sequencing Services and/or any acts or omissions by the Provider;
(c) communication of the Sequencing Services details to any vendor(s) necessary for the fulfilment of the Sequencing Services;
(d) communication of the results to the Buyer or any party designated by the Buyer;
(e) any costs or expenses incurred arising from or in connection with the results;
(f) any loss or unavailability of access to or use of the results;
(g) any use, misuse, purported use or misuse or unauthorised use of the results;
(i) any inaccuracy or incompleteness, or delays, interruption or errors or omissions, in the transmission of the information the Buyer to the Provider;
(ii) any loss or corruption of any of the Buyer’s data and any content the Buyer upload, share or transmit (including Personal Data) either via electronic transmission (e.g. email), postal/courier services or in the course of the Buyer’s access or use of the Provider’s website (where applicable);
(iii) any breaches of contractual obligations, laws, guidelines or regulations by the Buyer in relation to the provision or use of samples, material or information provided by the Buyer to the Provider for use in the Sequencing Services; and/or
(j) any Personal Data breach, or breach of security of the Provider’s IT systems, servers or website, whether it is from errors, unauthorized access, corruption or destruction of systems (including those caused by any security vulnerabilities, viruses, malware, malicious, destructive or corrupting code, programme or macro, Trojan horses, defects, or other cybersecurity incidents). The use of the Provider’s IT systems, servers or website is provided on an “as is” and “as available” basis without warranties of any kind.6.2 The Provider shall not be liable for any losses, damages, cost and liabilities arising out of or caused by the Buyer’s (i) breach of the Terms; (ii) inaccurate or unauthorised representation or warranty to the Provider; (iii) failure to conform to local laws and regulations; and (iv) wilful act or misconduct, omission, or any other wrongful act or omission.
6.3 To the fullest extent permitted by the law, the Provider does not make any representations or warranties of any kind related to the Sequencing Services, and disclaim all express, implied or statutory warranties of any kind to the Buyer or any third party, whether arising from usage or custom or trade or by operation of law. This includes a disclaimer on warranties of accuracy, completeness, correctness, timeliness, reliability, availability, interoperability, security, non-infringement, title, merchantability, quality or fitness for any particular purpose, of the results.
6.4 In any event, the Provider’s maximum aggregate liability arising out of or in connection with the Sequencing Services is limited to the fees paid by the Buyer for the specific Sequencing Services that gave rise to the liability.
6.5 Without limiting any of the above, no action may be brought by the Buyer against the Provider, under these Terms or related to the Sequencing Services or the Provider’s website, more than 1 year after the cause of action arose.
- Miscellaneous
Confidentiality: The Parties agree to keep confidential any non-public information in relation to the Sequencing Services including but not limited to any technical or pricing information related to the Services.7.2 Personal Data Protection: The Parties shall comply with any applicable personal data protection legislations and guidelines with regards to any and all personal data collected and/or held in connection with the use of the Sequencing Services.7.3 To the extent required for the provision of the Sequencing Services, the Buyer agrees that the Provider may collect, use or store the personal data and test results received from the Buyer, including disclosing the same to relevant medical service provider, government, regulatory agency or the Provider’s third-party vendors when necessary, or where required, to fulfil the Provider’s obligations under the applicable laws, directives, orders, policies and/or regulations. Where personal data is required by the Provider for the Sequencing Services, Buyer shall undertake that (i) where such personal data relates to the Buyer, to consent to the use of the personal data by the Provider; (ii) where such personal data relates to an individual other than the Buyer, it would have, prior to disclosing such personal data to the Provider, obtained the appropriate informed consent from the individuals whose personal data are being disclosed; and (ii) any personal data disclosed by it are accurate and complete.
7.4 Publication: Buyer shall include the appropriate acknowledgement of the contribution of MiRXES in any associated publications containing the data generated using the Services herein.
7.5 Force Majeure: The Provider shall not be responsible for any failure or delay in performing any of the Provider’s obligations, if delayed, hindered, interfered with or prevented by floods, riots, fires, strikes, freight embargoes, act of God, acts of war or hostilities of any nature, change of laws or regulations of government of either party or any similar cause beyond the reasonable control of the party affected (“Force Majeure Event”) provided that the Provider shall give prompt notice of the nature of the Force Majeure Event to Buyer.
7.6 Termination: The Provider reserves the right to terminate this Agreement in the event of any breaches of the terms of this Agreement, cancellations, discontinuation of the Sequencing Services or in the event of overdue payments by the Buyer.
7.7 Governing Law: The rights and obligations by the Parties hereunder shall be governed by, and construed in accordance with, the laws of the Republic of Singapore. All parties agree to submit to the exclusive jurisdiction of the Singapore courts to resolve any dispute arising out of or in connection with this Agreement. The Provider may at their sole discretion elect to refer any dispute to arbitration by the Singapore International Arbitration Centre.
- Terms of sale1.1. General Terms: Following are the terms and conditions for pre-departure testing (the “Terms”) offered by MiRXES Pte. Ltd. (the “Provider”) to the purchaser of Sequencing Services (the “Buyer”).